iDivorceForms.com Customer Service Information

Downloading Issues

All iDivorceForms.com forms are available for download in PDF format only. In order to download the PDF, you will need Adobe Reader from Adobe Systems, which is a free, easy-to-install system.

If you are unable to download Adobe Reader onto your computer, you may access our site and your forms from a different internet-accessible computer with Adobe Reader and print them there. 

If you would prefer to have your forms delivered in hard copy, iDivorceforms.com can mail the forms to you for an additional cost.

If there is an issue with the form you are trying to download, contact customer support at 1-800-858-9891.

Credit Card Billing

iDivorceForms is a daughter company of DIY Institute, Inc. So on your credit or debit billing statement, DIY Institute, Inc. will appear as the charging company. However, if your billing statement has any duplicate charges, incorrect charging amounts, or any other problems, let us know immediately so we can correct the error.

Privacy Policy

Every client of iDivorceForms.com has the right to privacy and secured personal information, which is a right iDivorceForms.com is dedicated to upholding. If you have any questions about how iDivorceForms.com handles your privacy, feel free to read our Privacy Policy. Our privacy policy is frequently updated to accommodate the changes in technology, business, and your needs. 

iDivorceForms.com customers' information is never sold to third parties. The information iDivorceForms.com collects from you may be used to contact you in the future by mail, e-mail, or phone to convey information about our services we feel may benefit you.

We keep your sensitive information secure both online and offline by using advanced encryption methods and McAfee to keep all your information safe. McAfee scans our website daily for hacker vulnerabilities and assists us in making sure the data is 100% secure. Additionally, the site is encrypted with a 256 bit secure certificate issued by Starfield. 

Unfortunately, outside websites are not under our control, and we cannot be held accountable or responsible for the way in which they conduct business. We may reference other websites, but venturing to any other website automatically ends coverage through the Privacy Policy.

Refund Policy

iDivorceForms.com will issue a refund in two (2) circumstances: 1) if a refund request is submitted to our customer support team within 24 hours of purchasing the iDivorceForms.com service, unless you are filing for divorce in the states of Alabama, California, Florida, and Texas; 2) if the court rejects the divorce forms due to an error on our part.

If for any reason you have decided not to use the iDivorceForms.com service, please submit a refund request within 24 hours of making your purchase through our support system, and we will quickly process your refund. However, iDivorceForms.com will be UNABLE TO ISSUE A REFUND after the expiration of the 24 hour grace period. Once the interview has been completed for the states of Alabama, California, Florida, and Texas, iDivorceForms.com cannot issue a refund to clients; once the interview is complete in these states (Alabama, California, Florida, and Texas), the iDivorceforms.com service has been rendered. So if you discover your spouse has already filed for a divorce, decided to use another service, or decided not to go through with the process, but have not submitted a refund within 24 hours of your purchase, unless you are filing in the states of Alabama, California, Florida, and Texas, we will not issue a refund.

If your forms are rejected by the court due to an error on our part, we will provide you with a full refund or we will correct the error for free. However, to be eligible for the full refund, you must have filed the iDivorceForms.com documents within fifteen (15) calendar days of receiving the forms from iDivorceForms.com. To make a refund request in this manner, you must return the iDivorceforms.com documents you received, along with the rejection letter from the court. 

If you do not follow these instructions, iDivorceForms.com cannot issue a refund. 

Feedback

If you have any questions about any of the areas listed above, contact us at support {at} iDivorceForms {dot} {com}.

Start your divorce today at iDivorceForms.com!

Watch Our Video

 
  • My Divorce Steps

  • 1. Create an account:

    Simply register online, pay the small fee, gather your papers and ready to get a divorce.

  • 2. Answer the Questions:

    Answer each of the questions we will ask you and the forms will be completed for you.

  • 3. File the Documents:

    Print our state approved completed forms, and file the divorce forms in the court.

  • Why Choose iDivorceForms.com for your online divorce?

  • All State Approved Forms
  • Help Starting Over
  • Court Approved Forms
  • Simple Divorce Interview
  • Forms Completed online
  • 100% Money Back Guarantee

"the best thing since slice bread, so easy, just have your info handy and off you go."

Anthony from Idaho Falls, ID
Mar 8, 2015
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"After a year of court battles lawyer fees and disputed accusations. If for sanity reasons doing this on line divorce makes you regain your mental state. I encourage you to use this site."

Jeffrey from Anna, TX
Jan 6, 2016
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